FAQs for
Nurture Childcare Services Ltd

Our Company

Do all staff receive mandatory training and regular supervision?

At Nurture Childcare we invest in the induction and training of all our staff: it is crucial for maintaining our high standards of care and meeting safeguarding guidelines.

Every member of the team has to undergo a six-month probationary period when they will complete a comprehensive induction programme. During monthly appraisals, any further training needs will be addressed and completed.

They also have the opportunity to study for their Level 3 Diploma in Children and Young People’s Workforce within three months of joining us. All our staff, including relief and ancillary, are fully trained in child protection issues and are prompt in raising any concerns.

Beyond their induction, we encourage further training to expand skills and carry out regular supervisions and appraisals. New staff are given supervisions every two weeks for the first three months, after which they take place monthly.

Can you offer bespoke packages?

Yes, we specialise in providing bespoke care packages designed around a young person’s own specific needs. In a solo home for example, we focus on the ideal location and surrounding areas, staffing levels, education, and individual living skills required to make the transition to adulthood as smooth a journey as possible.

Placements can either be short-term (0-3 months) or long-term depending on the young person and their specific needs.

Can you provide educational support?

We believe that education plays a vital role in all our young people’s lives and work with them to reach their full academic potential.

A personal education plan is put in place and our dedicated education coordinator works closely with local schools, colleges and training providers to ensure our young people achieve the best possible results

We also have strong links with the local authority’s specialist education support service for looked-after children.

Can you provide therapy?

We access specific therapeutic techniques in response to the individual needs of every young person. These can include drug and alcohol counselling, careers advice, sexual health guidance, mental health teams and youth offending prevention services.

Do you facilitate family contact?

Our team works in partnership with young people to ensure that contact arrangements with families, as outlined in their placement plan, are adhered to.

We will give as much constructive support as possible to maintain contact and encourage family life to be at the centre of young people’s lives, when appropriate.

Family and friends will always be made welcome, as long as they behave in safe and appropriate ways when visiting. If contact restrictions are necessary, we ensure that young people fully understand the reasoning for this.

Are all risk assessments for each young person in place and reviewed?

Risk assessments for each young person are completed before they take up residency at our homes and then updated monthly or before if necessary and incorporate into it that the risk assessment underpins everything we do and the document is built on lifestyle / history / personal preference’s / future aims etc etc.

Are all your policies and procedures up to date?

Nurture’s policies and procedures are always kept up-to-date to ensure we adhere to government guidelines, safeguarding standards and Ofsted Children’s Home’s Standards and Regulations 2015. These are available for our staff to read at any time.

Can you provide evidence of safety records?

Evidence of safety records is stored at each of our homes, including regulation inspections.

Our Supported and Solo Housing

How many supported and solo houses do you have?

We have a number of semi-independent houses which provide support for young people. We open supported housing to meet the needs of the young people and their referral as part of our unique bespoke placement package.

The houses are staffed 24 hours a day by teams trained specifically to deal with young people with complex needs as they make their journey towards independence.

Where are the houses located?

Our supported homes are in Lancashire. Solo homes can be set up wherever is most appropriate. We aim to accommodate social workers’ requests for a specific location where possible and always carry out a locality risk assessment

What age range do you care for?

The young people in our supported care homes are aged 16-18.

Could you take an admission today?

We prefer admissions to be on a planned basis, however we are set up to respond quickly if an emergency placement is requested. We undertake a risk assessment and review meeting within 72 hours of a request being made.

Are young people engaged in independence programmes?

We encourage all our young people to reach their full potential. Comprehensive plans are put in place to achieve this based on their individual needs.

We are committed to involving each young person, and their family where possible, to ensure their voice is heard.

How do you assess group dynamics?

We carry out house risk assessments as well as reviewing referral impact and group living risks to determine the suitability of each new placement.

Our Residential Homes

How many homes do you have and what is their maximum capacity?

We have five residential homes, which cater for sixteen young people in total. They all provide a safe, happy and caring environment in which they can grow and thrive.

Where are your homes and what are they registered for?

Our homes are based in small communities in rural Lancashire and are registered for mixed use by both boys and girls.

Does their location cause any issues in relation to travel, education, contact and activities?

We carry out comprehensive locality risk assessments on all our properties to ensure they are based in an appropriate setting.

Our houses are chosen because of their rural setting which promotes safeguarding and minimises risks.

There is very limited public transport at some of our homes to prevent missing from home episodes, but we support all young people with accessing facilities in the nearest towns.

What age range do you care for?

The young people in our residential care homes are aged 10-17.

Could you take an admission today?

We prefer admissions to be on a planned basis, however we are set up to respond quickly if an emergency placement is requested. We undertake a risk assessment and review meeting within 72 hours of a request being made.

Can you offer a short-term bridging placement?

Yes, short-term placements of between 0-3 months are possible depending on available space.

Do you work with young people with experience of child sexual exploitation?

One of our residential homes provides specialist care for survivors of child sexual exploitation. We focus on developing caring and nurturing relationships centred on trust, openness and mutual respect.

Our support workers devise detailed care placement plans to address their complex emotional needs and establish all practical arrangements.

Is there internet access at your residential homes?

All young people have access to the internet at the local library. To ensure that access is made as safe, legal, and age-appropriate as possible, internet access within homes will be assessed individually and agreed on a multi-agency basis.